Privacy Policy

Introduction

BlueLeaf Town N Country Landscapers respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you request services, contact us for quotes, or communicate with us. This may include your name, address, phone number, email address, property details, and payment information. We collect this information to provide and improve our landscaping services to you.

Property Information

To provide accurate quotes and quality service, we may collect information about your property including lot size, current landscape conditions, photos of your property, and specific service needs. We may also collect information about property access, pets, and any special considerations necessary for service delivery.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, pages visited, and time spent on our site. We use this information to improve our website performance and user experience.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our landscaping services. Specifically, we use your information to schedule services, communicate with you about your account and services, process payments, respond to your inquiries and requests, send service reminders and updates, and provide customer support.

We may also use your information to send promotional materials about our services, special offers, or seasonal tips if you have opted in to receive such communications. You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

Additionally, we use information to improve our business operations, analyze service performance, develop new services, comply with legal obligations, and protect against fraud or unauthorized activity.

Information Sharing and Disclosure

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, scheduling software, or customer relationship management systems. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena. We may also disclose information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with legal processes.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure storage systems, encryption of sensitive data, access controls, and employee training on data protection practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for keeping your account credentials confidential and notifying us immediately of any unauthorized use of your account.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

We typically retain customer information for the duration of our business relationship and for a reasonable period afterward to maintain service records, handle any disputes, and comply with legal and regulatory requirements. Financial records are retained according to applicable tax and accounting regulations.

Your Rights and Choices

Access and Correction

You have the right to access and update your personal information. If you would like to review, correct, or update your information, please contact us using the information provided below.

Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related messages such as appointment reminders or billing notices.

Data Deletion

You may request deletion of your personal information, subject to certain exceptions such as our need to retain records for legal compliance or legitimate business purposes. To request deletion, please contact us using the information below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act regarding your personal information. This includes the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your California privacy rights, please contact us using the information provided above.